VA claims are slowed by errors in as many as one in every three cases, reports Aaron Glantz of the Center for Investigative Reporting.
http://www.thedailybeast.com/articles/2012/11/09/accuracy-falls-by-wayside-as-va-rushes-to-clear-vast-backlog.html
U.S. Navy cook Hosea Roundtree
watched the 1983 shelling of Beirut from the deck of a ship, feelings of
helplessness washing over him as people perished onshore. That memory
haunted him, resurrected in flashbacks eight years later after a tour in
the Gulf during Operation Desert Storm.
But
when Roundtree’s claim for disability compensation crossed Jamie Fox’s
desk at the Department of Veterans Affairs more than two decades later,
it was slated for denial on the grounds that he had never seen combat.
Fox, herself a Navy veteran, tried to straighten things out—and for
that, she lost her job.
A
lawsuit filed by the former VA disability claims representative
provides a rare glimpse into what veterans’ advocates call systemic
problems in how the agency handles compensation claims filed by
Americans wounded physically or mentally in the line of duty.
A
Center for Investigative Reporting review of the VA’s performance data
reveals chronic errors—committed in up to one in three cases—and an
emphasis on speed over accuracy that clogs the VA system with appeals,
increasing delays for all veterans.
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