Blowing our own horn: VA’s Veterans Benefits Administration makes strides during 2019 Q4

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The U.S. Department of Veterans Affairs’ (VA), Veterans Benefits Administration (VBA) delivered performance improvements made for the fourth quarter of fiscal year (FY) 2019 during a late October live webcast.

The presentation included advances in processing Veteran claims and an overview of VBA’s eight business lines known as programs: Disability Compensation, Appeals, Pension and Fiduciary, Insurance, Education, Vocational Rehabilitation and Employment, Home Loan Guaranty and Transition and Economic Development.

 “The programs serve 4.9 million Veterans and family members and provided $29 billion in benefits in the last four months of FY 2019,” said VA Secretary Robert Wilkie. “VBA will build on the year’s successes in the new #BestYearEver campaign to further improve service to Veterans.”

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