WASHINGTON — U.S. Department of Veterans Affairs’ (VA)
Undersecretary for Benefits, Dr. Paul R. Lawrence, reported on his
organization’s performance for the third quarter of fiscal year 2019 in a
livestream broadcast today.
The Veterans Benefits Administration (VBA) provides
disability, education, and other forms of benefits earned through military
service.
“Being open and
transparent about how VBA measures up against its quarterly targets continues
to build trust between VA and those we are dedicated to serving,” said VA
Secretary Robert Wilke. “VA’s Benefits Administration lays it all on the table,
highlighting the organization’s accomplishments, opportunities for improvement
and plans for ongoing initiatives.”
VBA met or exceeded this quarter’s targets in the majority
of its business lines. In the last eight weeks of the quarter, VBA completed
more than 261,000 disability compensation claims, which is above the eight-week
cumulative target of 255,000. For the entire quarter, VBA completed nearly
351,000 of these claims exceeding their target of 335,000. This was done in an
average of 105 days, which is above the longstanding goal of 125 days to
complete these claims.
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